CUSTOMER SERVICE


The VOH Customer Service was created in September 2011 to provide our customers with a range of professional services. The objective is to guarantee an optimal use of the products and to preserve them in time thanks to efficient preventive maintenance and reactive customer service.

The VOH Customer Service operates daily telephone support during office hours as well as on site intervention by our technicians
within 48 hours.

service_clients

 

The services covered by the VOH Customer Service are the following :

  • Installation and introduction to the use of the equipment
  • Initial training on new equipment
  • User training course with certificate
  • Basic training on preventive maintenance
  • Maintenance and  maintenance agreements
  • Repair / software updates
  • Instrument qualification  
soutien_telephonique intervention
reparation formation

The VOH Customer Service offers its services on the following brands :

The Customer Service provides the complete range of services on all VOH products.

Authorized sale & service partner

Exclusive after sale service point of the brand for the Swiss watchmaking and jewellery field.  

elma

Official service partner

Exclusive after sale service point of the brand for the Swiss watchmaking and jewellery field.

uhl

Authorized sale & service partner

Exclusive after sale service point for durometer equipment in the frenchspeaking Switzerland.

binder Authorized sale & service partner

The VOH Customer Service also ensures the logistic follow up of the distributed brands, namely :

 

sylvac

 

regine

petitpierre

waldmann

atlas_copco

dauphin

Your contact partners at VOH Customer Service :

    l.leblois c.quiroga    
    Lionel Leblois
    Customer Service Group Leader
    Cristina Quiroga
    Customer service assistant
       

Contact:

VOH SA
Customer Service
CP66 Z.I. La Praye 5a
CH-2608 Courtelary
Email: customer-service@voh.ch
T +41 (0)32 945 17 45
F +41 (0)32 945 17 55
Direct line +41 (0)32 945 17 58




 

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